Helpful contacts and FAQs
Find info and get answers to questions you have
Helpful contactsThere are many great youth experts you can reach out to for resources and support in specific areas. In case of an emergency call 000 |
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kidshelpline | Any time, any reason | 1800 55 1800 |
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1800respect | Domestic violence, assault | 1800 737 732 |
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eheadspace | Youth mental health | 1800 650 890 |
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Lifeline | 24-hour crisis support | 13 11 14 |
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Qlife | LGBTQI+ peer support | 1800 184 527 |
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Butterfly Foundation | Disordered eating | 1800 334 673 |
youthbeyondblue | Mental health support | 1300 224 636 | |
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DARTA | Drug & alcohol research source | Contact |
Helpful contacts |
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|
kidshelpline |
1800 55 1800 |
|
1800respect |
1800 737 732 |
|
eheadspace |
1800 650 890 |
|
Lifeline |
13 11 14 |
|
Qlife |
1800 184 527 |
|
Butterfly Foundation |
1800 334 673 |
|
youthbeyondblue |
1300 224 636 |
|
DARTA |
Contact |
We’ve been running our programs since 2008, and the most common questions that young people want to ask about the program are:
Your school or referring adult invite students who they think will get the most out of the opportunity to have a mentor.
The program takes place at school or online and is one hour per week during class in term time.
Our advice is to talk to the staff at school, your head teacher or wellbeing advisors and ask them your questions about this or any other concerns you have.
Raise Mentors are volunteers from the community who have some time free each week to dedicate to mentoring a young person. As a volunteer they aren't paid to do this role. They have chosen to get working with children and police checks as well as being fully trained in youth mentoring so they can be part of the program with you. Adults of all ages sign up to become mentors, but they must be over 21.
Every session is run by a Program Counsellor (PC) who is a professional person, skilled at matching young people with mentors. During one of the early sessions the PC will run a specific game to help with this process as well as asking you afterwards if there were any people you specifically thought you had a connection with – you get to choose. PCs will also use information from your survey and the mentor surveys to help the process and pair you up with the most suitable mentor.
Safety and having a great experience is most important to us and if, for any reason, you are not enjoying or feeling comfortable in the program, you can talk to your Program Counsellor at any time, and they will help you with this.
We understand that life happens and there might be reasons why you can’t make it some weeks. If you are absent from school, your school will advise us so you don’t have to worry about that – usually they can tell us in time so that we can advise the mentor that you are away.
It’s really up to you. We provide a handbook with activities that you and your mentor can work through together, or you can simply choose to come along and talk about what’s important to you. There is no right or wrong way to do this, it’s led by you and the guide book is there to help if you can't think of anything you want to chat about that week.
We finish up with a Graduation session and you will receive a certificate for completing the program. There is an opportunity for you and your mentor to thank one another and share your feedback about the program. We love to get your feedback as we are keen to develop and improve the program to make it as useful as possible to other young people like you.
Have a question or need more info?